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"Terrible - they have overbooked and we were turned away late at night. However the reception staff were helpful although the alternative they found us was the worst place I’ve ever stayed and they did not pay the taxi fare which they said they would "

"Not our best holiday by far, can’t put my finger on it But everyone & everything was hard work, felt constantly you were doing something wrong.. The bookings all had to be done on app, for breakfast / lunch / dinner had to be placed night before & if you want to change it omg, it was like I asked them to redecorate!!! You were left standing waiting for table for at least ten minutes , when the place was half empty..( I know they were under staffed ) but I have cancer & a walking stick , which...

"Wir haben uns in der Finca Luz vom ersten Moment an unglaublich wohlgefühlt. Die Zimmer sind wunderschön eingerichtet, sehr stilvoll, hochwertig und mit viel Liebe zum Detail – man merkt sofort, dass hier Wert auf Atmosphäre gelegt wird. Ein ganz besonderes Dankeschön geht an Marzia und Francesca: beide sind außergewöhnlich herzlich, liebevoll und aufmerksam. Man fühlt sich nicht wie ein Gast, sondern wirklich willkommen. Das Frühstück war ein Highlight: sehr lecker, abwechslungsreich, frisch...

"Room was clean but dated and tired But fine for 2 day trip. Staff were friendly and helpful especially the italian man behind reception"

"A beautiful hotel and so convenient for the airport."

"Nice and cosy place "

"Spacious room that was cleaned daily. Staff were lovely and food was a good standard for an all inclusive hotel (We did half board). Our little one enjoyed the Kids club & the disco every evening and the hotel entertainment was great. Would definitely stay here again. "

"What a great hotel - charming, comfortable and lovely decor; friendly professional staff; great location as removed from town so very peaceful but can get to town easily; great pool area with plentiful sun beds - no waiting for sun beds; adults only so very quiet; affordable prices for a five star. Free upgrade. Definitely coming back! Highly recommend "

"Clean room, top staff."

"Lage und Ruhe"

"Room in overall clean but not perfect , couch bed not comfortable never used . Staff was nice but long queue for checkin in. Breakfast intercontinental , pool bar was good !"

"Whilst you could say the room was clean, it was in poor state of repair with flaking paint and shabby. The bathroom was in a very poor state with a large area of black mold above the window and around the bath. The bath edges were rusty as was around the bath drain. The sink unit was extremely shabby with swollen surfaces where water had soaked the MDF timber. The bathroom smelt badly and, on the whole, was unacceptable. On a positive note, Domingo, on reception, was extremely pleasant and...

"Had a fantastic stay beautiful hotel and pool "

"Das Personal ist sehr sehr freundlich und zuvorkommend. Die Zimmer sind sehr schön und man fühlt sich schnell zuhause. Der Pool ist großartig und bietet eine hervorragende Aussicht. Das Gym bietet ebenfalls alles, was man braucht."

"Piscina riscaldata (coperta), cibo insomma, biliardo, giochi, campi per poter giocare (bocce, tennis, basket). Peccato in questi giorni (fine gennaio) c’erano lavori in corso intorno alla piscina, una parte era interdetta e l’odore della vernice durante i pasti (il ristorante è proprio lì) rendeva l’aria irrespirabile per mangiare all’aperto. Parti esterne curate, camere essenziali ma spaziose, tanti gatti per il villaggio (molto piaciuti ai bambini). Posizione strategica per le spiagge del sud "