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"Recommended"

"All good"

"Hotel facilities was in top condition. Comfortably stay with beautiful scenic. Strong aircon and maintained excellent cleanliness "

"Outdoor pool was good but many kids were jumping in to adult area pool and making lot of noise and splash. To order food in pool area took very long so we asked and system was not working properly as told. One staff mentioned we could go in to the pool with beverages but another one asked us to get out with the beverages as it was not allowed according to the rules so it was confusing to whom to follow."

"スタッフの対応が良く部屋がアップグレードされました。朝食も美味しく、付近にレストランやホーカーズがあり食事に便利でした。"

"Upon arriving at the hotel, the first impression was very positive. The property is beautiful, well-presented, and the staff were welcoming. Check-in was smooth and efficient with no issues at all. The room itself was well-appointed, clean, and comfortable—exactly what you would expect from a hotel at this level. Unfortunately, this is where things began to go wrong. That evening, I discovered there was no hot water. I contacted the front desk, and to their credit, they responded quickly and...

"This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said."

"The staff was very helpful, and anything i needed was attended too. Love the pool, the room, the breakfast everything!!"

"We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food."

"Good place to stay"

"Nice hotel in a quieter part of the town. Room was a bit narrow but love th e shower and the toilet. Staff a bit skeletal crew but did their utmost."

"We booked the sea-view room and had a superb experience. The room was spotless, and the housekeeping was truly top-notch with great attention to detail and beautiful decorations throughout. The staff were incredibly friendly and helpful. The breakfast offered a wide variety of options, and everything looked and tasted great. On weekends, they even have a live band performing at the bar, which added a really nice atmosphere to the stay. As for getting into the city, we used Grab, and it was...

"."

"Property is rather new, with everything rather new & clean, there is only one chair in the room, we requested for an addional chair & was provided immediately"

"Clean room and helpful staff"

"Excellent stay for 3 nights.. good amenities and clean."

"We love staying at the Penang Marriott. The staff are so friendly and helpful. We always book a Club Room and find the staff who serve there absolutely A1, truly a home from home! Hats off to Samson and his team. He is a smashing fellow, very engaging and could not do enough for us, when we were in the Club. The Marriott are lucky to have him. We are regulars at the Hotel and will definitely continue to book in the future. Best Chris and Julia Jones"