6/10, Acceptable
Joanna
Viatge en parella
11 de set. de 2025
Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
I have mixed feelings about my stay here. The interior of the main block of the hotel (there are 3) is stylish and welcoming with high end furnishings, a cool boutique and lots of areas to sit and relax.
Neni restaurant (outside and inside) is also well laid out and the quality of food and drink is high. Nice pool area and plenty of sun loungers around the pool and by the sea so never an issue to find somewhere to relax.
I didn't particularly like the rooms. We were in the green Cliff House in a seaside plus room. The first room we were given on the 4th floor was dark, pokey, not large as hoped (or as paid for!) and smelt REALLY bad. The lifts were also out of order in that block and I got the impression had been for quite some time. Walking up and down 4 flights of stairs wasn't fun. We were also only made aware of the lift fault upon check in. Had someone had mobility issues of any kind, this would have been a huge issue.
We complained about the room and were told we could move when another room became available 2 days later. Our 2nd room was in the same block but on the 1st floor - Brighter and larger, but still very much an old hotel room with a lick of paint feel.
Another gripe was with the lack of service. Not rude, just an attitude of not really caring by the staff - Glasses lay about on tables for hours, and also there didn't seem to be much care for guests. or no personal touch. At £300 per night for bed & breakfast, I didn't feel it was worth the price.
Joanna
Estada de 7 nits (set. 2025)
