Riba del Riu Richmond

Only one problem, and this, unfortunately, is quite a common one for hotels, - no possibility for a window to be open, even a little bit.

Overall, we had a pleasant stay at Hotel RIU Westminster London. The hotel was clean, well-maintained, and in a great location. The staff were friendly, professional, and always happy to help, which made our stay even more enjoyable. There are a couple of areas that could be improved. The lighting in the shower room and toilet was far too dim, making it difficult to get ready, particularly in the morning. The breakfast offered a good variety overall, but some items were below the standard we expected. In particular, the scrambled eggs were disappointing in both texture and taste. The rest of the breakfast selection was good and there was plenty of choice. Overall, it was a good stay, and with a few small improvements, it would be an excellent hotel experience.

SCAMMED we felt totally scammed. If your thinking of Booking this place Please read all the poor reviews in relation to this property, they are all accurate. Its NOT A HOTEL, Its a house in what looks like council estate. Its a 4 bedroom house that this man let's out with a several Booking platforms with a listing that is totally inaccurate. Like many have said, pool and gym pictures do not exist at the property, they are in a leisure centre down the road. We booked a family room that was advertised as 1 king bed 1 double bed 1 single bed private bathroom for 4 nights in a Non smoking "hotel" ,booked over a month ago. Got message day before arrival saying we needed to pay extra to make it private bathroom with 3 rooms. Told we need to book 2 more rooms, we stayed 1 night. Smoke in 2 rooms unbearable if you have asthma, banging constantly through night from neighbours, it was an extremely hot few days so windows had to be left open. 1 fan available, was useless, curfew in rules not told about had to be back in house by 11pm , cant shower or make noise between 11 and 6am. If we had of know all this in the online booking we would not have booked at all. We had to go to 2 family events that would have both have been after 2am arrival back. Totally ridiculous, we left after 1 night , didn't feel safe or secure and walking on eggshells as a previous guest has said in reviews. So we booked elsewhere, this listing needs to be taken down by Hotels com. Totally misleading