6/10 Normal
Beryl P.
12 de abr de 2024
Villa Carla Puerto Pollensa
The property looked good on the website with the mountain backdrop.
The payment was made a year in advance as the whole family were coming. This was done through another web address called easyvillas.com.
They were very helpful and offered us a welcome pack which would be there upon our arrival!! This was not mentioned on the booking site, and the firms name had changed to Sealand Villas!!
We arrived in the area in 2 cars and after half an hour of searching in the dark we found the Villa, No name plate at the front of driveway and no lights that we were aware off to negotiate the drive footpath to the front door. Found the hidden switch the next day?
The Welcome pack was only partly there so were straight to the Eroski supermarket for milk and bread.
we unloaded and then saw that the smoke and CO2 detectors were missing, the stair gates were unusable parts were missing. This was of concern as our 2 year old Grand daughter was with us and with stone staircase a safety concern although only twice was she forcibly stopped from gong down the stairs.
No Midweek cleaning took place, and the pool was cold and filled with dead and dying insects.
the roads leading to the villa off the main road were narrow single track with no passing places!
Other than that we had a good time with no incidents, the cats and the kittens kept us entertained. and the riding stables alongside and at the rear of the property were a good focal point. We ended up on acknowledgment waves with the farmer.
Beryl P.
Se alojó 7 noches en octubre de 2023