6/10
I’ll start by saying that the home is beautiful and the layout/location was so nice.
Unfortunately there were several issues that were not handled well. When we arrived the downstairs air was not working. We called and someone did come about 24 hours later and fixed it but the first night was extremely uncomfortable. In the meantime we noticed there were only 3 bath towels. We called the management and they said they would have them to us by 9 the next morning but in the meantime “we could wash those 3 so the 6 of us would have a towel”. They did not come the next day so I began texting the number provided and didn’t get bath towels for over 48 hours. The other issue we had was the ice maker. The freezer would barely open and we weren’t able to get it open or to get the ice maker to work. We had a great time despite the rough start but I am unlikely to stay at another place managed by this company. There was no so sorry or any kind of retribution.
tnpk34 W.
Se alojó 4 noches en junio de 2023