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"Lovely hotel, great staff "

"The hotel was beautifully renovated with many original fittings. It is in a great location for shopping and dining, with all the major stores within walking distance. The staff were very nice and replied promptly to some questions I had before check in. I was only there overnight and didn't get up in time for breakfast but the menu looked great. My only very minor negative comment would be that the bed was very creaky. I would definitely stay there again next time I visit Ballarat. "

"We were checked in by Julia, who went above and beyond to make my family feel welcome. The room was beautiful and clean. Excellent size bathroom, great addition with the washer and dryer. I was really pleased with the whole experience and will certainly book here again in the future, and recommend to other family visiting Ballarat! Thank you for your exceptional service :)"

"Excellent, room was clean, service was friendly. Really appreciated the phone call to say we left behind a child's 'teddy 🐻 and jacket, glad to get this back. Thank you again for a wonderful stay."

"nice location close to alot of things and great with being able to walk to sovereign hill"

"Very clean, close to all amenities any yummy food at the restaurant downstairs "