2/10 Horrible
Sasha
Viaje en familia
10 de dic de 2025
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
This apartment hasn't been cleaned properly in months. This was the most uncomfortable and disgraceful experience I have come across in any accomodation. We complained about the following-
Footprints on the walls
Urine on the toilet
Dust build-up on almost every surface
Rubbish left in the room and bedside draws
Someone else’s sock left behind under the bed
Snot on the wall
A dirty, unclean bathroom
The kitchen is covered in grime
Crumbs on the lounge
No spare blankets
No flannels
Dishwasher not working
The toilet brush holder was full of dirty water and covered in dust
Hand soap almost empty
Bath unclean
The hotel "rectified" this by cleaning the toilet & stating the room needed to be painted and marks couldn't be removed. I was able to remove the marks with a baby wipe, they did not even try. Amongst that, the build up of filth in the room was clear as day that it hasn't been cleaned properly for a long time. We chose to stay here due to being close to a concert, and we were unable to find other accomodation to leave outside of our plans or we would have left the same morning.
They've declined to refund any money at all. Expedia tried to negotiate with them but they declined. Even on the day we complained the man was rude and no apology.
Do not stay at this property.
Sasha
Se alojó 3 noches en diciembre de 2025