"Whilst there were some great amenities at this hotel, the service was terrible. Check in took over 2 hours and our bathroom developed a leak in the ceiling. We had to ask 4 times for someone to look at it by which time the leak had spread across the ceiling and there was constant dripping. They made a hole in the ceiling at the point of the original leak but left the second area until we had complained a further twice. They removed the ceiling tile and left a bucket under it to catch the drip....

"Sehr dreckig unser Zimmer wurde erst nach Aufforderung gewischt, Handtücher die gewechselt hätten werden müssen wurden wieder gefaltet und ins Regal gelegt richtige Frechheit, Toilettenpapier wurde auch nicht aufgefüllt Klimaanlage funktioniert nicht richtig es wurde nicht kälter als 23 grad Pool-/Terrassenanlage sehr dreckig aber die Pools sauber Essen war auch nicht gut"

"Room was spacious and clean. Hotel in a quiet location and the pool was lovely with plenty of sun beds. The breakfast was not good, hot food was cold, chipped plates and the tea was not nice. Hotel definitely better for the Spanish and no English entertainment as advertised."