Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The web description of the property was very misleading. Described as a twin bed for the second room, which isn't true - only 1 bed. Therefore 1 of our sons had to sleep in a sofa bed for 12 days, for which no proper linen were available. After 2 days, someone from the property management came to try to find more linen but only provided 2 fitted sheets, no flat sheet and no cover- and left without mentioning that. When that person came in, she didn't even ring the bell, entered the villa without announcement, while we were there - quite rude.We had specifically booked this property expecting 1 main bed + 2 additional separate beds, at a hefty price, but were clearly misleaded.The site was also advertizing the availability of an Xbox system, which also wasn't true (very deceptive for the kids).During our first couple of days, we tried to reach out to the property management leadership, but no manager ever called us back, and were never offered a compensation for that false advertisement. While the unit itself is nice, although a bit far from the beach, we certainly do not recommend CBIP Vacations property management. Worth mentioning that we originally booked through Marriott, which offer such villa booking (being a Marriott Ambassador)