4/10, Deficient
Vanessa B.
7 de set. de 2025
So many issues with this stay. I’ll go in order of annoyance. 1. The air conditioning was awful! There was no central a/c. The bedroom was hot, yes even with the fan on. One of the most important things about vacation is getting great rest. I slept horribly! 2. The pillows were awful. They were all pretty firm, so being in a hot room with uncomfortable pillows was even worse! And I tried all of them. 3. Not allowing you to check in until 4 pm but making you check out by 10am with absolutely no grace is ridiculous. I had to just sit in my car waiting to be able to go in for several hours. I took an early flight so I could have time there but that time was totally wasted. 4. The railing on the lanai was covered with bird poop. So gross. We’re talking the top and bottom. It’s clearly been there a long time to accumulate that much in various states of decay. 5. You finally arrive with your drinks and groceries after you can get in and there’s no ice. I get that they can’t keep full ice trays. Fine! Then leave a little bag of ice! The condo was hot, no a/c on and no way to have a cold drink. 6. The cooler that they have for you in the condo is gigantic! It’s for a huge family. Totally useless and there was only 1 tiny plastic ice pack for it anyway. 7. There’s zero flexibility in rescheduling, even for a medical emergency. I fractured my foot 1 month prior to this trip and the condo was the only part of my trip that refused to let me reschedule. I even offered documentation.
Vanessa B.
Estada de 6 nits (ag. 2025)
