Britannia Hotels en Folkestone

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."

"The idea of the place is great. Walking distance from sand beach and there are different options for all ages children to have fun but there are badly maintained. The cleaness is poor and the staff is not willing to help. The facilities were either close or damaged so not very worthy travelling 3 hours... unfortunately"