Viatges Districte de North Tyneside

Everything

Lovely hotel in a fantastic setting. Room and bathroom a good size. Breakfast had a good choice of food and replenished. The only fault is that the pool & spa area is not very accessible in that while the lift goes to floor one it is for staff only. It is also poorly signposted, we had to walk around quite a bit to find the changing room which was accessed through the ladies & gents toilets. Robes and slippers would also have been useful. Thoroughly enjoyed our stay and would definitely recommend and return ourselves.

Rooms were clean and tidy. Staff helpful. Let down badly by the condition of the property. Cracked tiles, worn carpets, badly stained towels, very dated. Lift not working. Fixtures not a great quality as expected from a McDonald Hotel and such a lovely building and setting. Also there policy of not making up rooms every day seemed more like a cost saving exercise than a sustainability one.