Cerca hotels a Comtat de Hamilton

"Room not available until 5:00, waited 1 1/2 hour for room"

"Top room. Comfortable. Great pillows. Spacious room. Very nice staff at front desk."

"As always the hotel was clean and the staff was very helpful, however at $266 dollars per night, i won't be coming back at that price. There are other options even at $50 less would be better."

"Room was smelling bad"

"We checked in for 2 nights, our room was dirty at check in! There was Hair all over the bathroom floor, sticky stuff on the big table toilet had stains on it and the Toilet paper was almost gone…..it took several request just to get more Toilet paper…Not acceptable! The shower was clogged up… that was not taken care off neither. I had to clean our room, which is not acceptable! I went to the front desk and told them that we needed toilet paper and that the room was dirty. The front desk Attend...

"Was only there for a night, but it was a beautiful room, clean and great staff."

"Room is clean and the staff are very nice and helpful"

"loved the roof top bar - very exspensive though"

"No hand soap in room upon arrival. Bathroom shower could’ve been cleaned better. The line for check in was almost out the door. We stood in line for close to 20 min as only 1 staff member was checking guests in. She was nice but why aren’t there more people working, especially at check in time? The coffee bar in the morning was sooo slow/long. Probably 15 people deep all morning. That poor barista was so overwhelmed. Taking orders/register & making all the drinks. 2 people should’ve been back...

"Fun hotel with art everywhere including the rooms. Spacious and high quality rooms."

"Our room and our friends room had a weird bathroom/sewage smell to it for the entirety of our stay. It seemed to be worse at evening time when we got back to our room from being gone all day."

"Worst customer service of my life. The front desk lady was rude from the second i walked in. Then she didnt have my reservation and told me its not her problem because i booked through expedia. I ended up staying in a different hotel and i would never in a million years give this place my business."

"Check in was supposed to be after three PM, but we didn’t get a room until four thirty PM. The rooms appeared to be pre assigned. Someone one we know got a room immediately after they got a room that had not been cleaned. So there was available cleaned rooms, but the staff made us wait. Liked proximity to the Great American ball park."

"This hotel was not in the best location. The hotel was old and needed a lot of renovation. The hallway and room had a horrible odor. I did but feel safe in the hotel nor leaving my car in the parking garage. I immediately checked out an hour after arriving the manager was not accommodating in reimbursing my money. I would not recommend this hotel to anyone."

"Half of the blinds didn’t work. I had to leave a day early and was told that if I contacted Expedia that I could get a refund for the extra night I didn’t stay and now they’re saying I can’t have a refund for the extra night. Parking was very expensive. Room wasn’t very clean."

"Staff was very friendly and knowledgeable! Property was kept clean and well maintained! The suites are very spacious and comfortable! Highly recommend this property!"

"Clean rooms, staff was excellent"

"Employees were just okay at check-in. We waited over 10minutes for assistance and received no apologies. The breakfast was not good either. The room was fine, just very basic amenities. Left a bit disappointed as hotel rooms are not cheap, but it worked for bare minimum. The doors are also very loud no matter what, all day/night you hear other people’s door slamming shut. Not relaxing."

"The place was spotless! Very courteous staff. I’ll definitely stay here again!"

"Great new property. Our second stay with Drury, already booked a couple more. The rooms are always clean and the staff attentive."