4/10, Deficient
J B.
19 d’ag. de 2025
Què no li ha agradat: Neteja
2 STARSWhere do i start with this property? I rent from VRBO every year, sometimes multiple times a year. This property was by far one of the most expensive homes I've rented. I will say the location was absolutely perfect and the space for our large group of 19 was great as well but that's about the only positive things I'll say about it. We stayed Mon through Fri and paid a pretty penny. Part of our group arrived early and we requested an early check in because it appeared no one was there the weekend before us. We were initially told it was an extra charge to check in early but then we were denied altogether. Upon arrival it was apparent the house wasnt what the photos online depicted, the home was filthy. Not to mention the pool was green, one of our guests stepped on glass in the pool and had to have it removed. There appeared to be what looked like black mold around a downstairs vent, a vent in the kitchen was dripping on us while we were eating from condensation. We had "clean" towels with strange crusty stuff on them, "clean" bedding with brown stains and one bathroom with a large cockroach in it. Not to mention the disgusting filter in the 3rd level vent looked like it hadnt been changed in years. Overall the house needs a deep clean. There was a wine fridge, 2 golf carts and elevator all of which is not included in the rental. They want extra money for all of that. They also charge extra to heat the hot tub. A very expensive home for only 3 full days and
J B.
Estada de 4 nits (ag. 2025)