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"お部屋もきれいで、スタッフの方も笑顔で対応してくださり、お食事も美味しくお風呂も素敵でした。また行きたいです。"

"The Japanese style rooms are such a fun experience and the buffet breakfast AND dinner are amazing. The Onsen is beautiful "

"よかったです"

"施設自体はとても良かったです。温泉もとても良かったです、ですがクッキーが床に落ちていたりしたのでそこが少し気になりました"

"Beautiful view of Mount Yotei"

"Excelente ubicación y muy buen servicio "

"This hotel is such a wonderful gem. Staff are super nice, rooms are very well-equipped, and the amenities are hands down the best. We booked a room with a private onsen which I highly highly recommend. It was so incredible after snowboarding all day and getting to relax in your own private onsen that has a view of the mountain. So beautiful. They have a locker room to store all your gear on the base floor that goes right out to the chairlift. So convenient. It's also in a great location, super...

"Loved our stay. The hotel is really close to the ski fields and rental shops. Right in the center of town. It had a little kitchen which was great to make a cup of tea and toast in the morning. "

"Great property! "

"Everything as described. Nearly ski-in ski-out. Right in the middle of action."

"The staff was incredibly helpful. They went out of their way to help arrange transport to and from the area when other resorts would not. I would stay here again for sure"

"Great"

"Chatrium shuttle took us to gondolas and pick us up. This was good and essential since Niseko free shuttle had stopped for the season"

"A top place to stay in Hirafu, Niseko. Excellent location, and staff could not be more helpful and assisting. Studio room 402 has great views up towards the ski slopes. Modern and well equipped, I would choose to stay here again."

"Extremely accommodating staff delivering responsive and friendly services via WhatsApp throughout our stay. The room and amenities such as the restaurant, hot spring are world-class! We really enjoyed all cutting edge smart features in our rooms and quality of the toiletry, mattress, pillows etc. It’s truly a solid choice beyond what the photo shows. "

"Everything was amazing. The place was exceptionally clean and the staff was very helpful. The level of service I received, from the concierge to the receptionists, was first class. I will definitely stay at the Akazora again."