"The family room was excellent with small touches like a tent and stuffed animals for my daughter. Very clean and very nice and new. Staff was courteous, kind and very helpful despite the language barrier. Would definitely stay again and totally recommend. "
"The family room was excellent with small touches like a tent and stuffed animals for my daughter. Very clean and very nice and new. Staff was courteous, kind and very helpful despite the language barrier. Would definitely stay again and totally recommend. "
"Our butler, Andy, provided exceptional service and he went above and beyond with helping us plan our entire tour of the three scenic sites. He booked all our park/mountain tickets and told us about an incredible western restaurant, before the show he booked for us. The foot massage was fantastic as well at the Spa. Our room had a gorgeous view. "
"Our butler, Andy, provided exceptional service and he went above and beyond with helping us plan our entire tour of the three scenic sites. He booked all our park/mountain tickets and told us about an incredible western restaurant, before the show he booked for us. The foot massage was fantastic as well at the Spa. Our room had a gorgeous view. "
"our host here has to be the best we’ve encountered! she was extremely helpful with sightseeing directions , accommodating with the room and food, instantly responsive to requests. we somehow had quite a bunch of requests too. I felt really bad but she was so great. This trip would have been a lot harder to navigate if it wasn’t for her help. She even went beyond what is normally expected, helping us with the next leg of our trip in China. highly, highly recommend the place, very clean, beautiful...
"our host here has to be the best we’ve encountered! she was extremely helpful with sightseeing directions , accommodating with the room and food, instantly responsive to requests. we somehow had quite a bunch of requests too. I felt really bad but she was so great. This trip would have been a lot harder to navigate if it wasn’t for her help. She even went beyond what is normally expected, helping us with the next leg of our trip in China. highly, highly recommend the place, very clean, beautiful...
"Exelente hotel, habitaciones muy cómodas y limpias pero lo mejor de todo el personal muy atento, además tienen un Shuttle hace Tianmen Mountain y cuando quieres regresan por ti para llevarte al Hotel. Gracias por toda tu ayuda Seline !"
"Exelente hotel, habitaciones muy cómodas y limpias pero lo mejor de todo el personal muy atento, además tienen un Shuttle hace Tianmen Mountain y cuando quieres regresan por ti para llevarte al Hotel. Gracias por toda tu ayuda Seline !"
"This hotel is fantastic! Right at the foot of the Avatar mountains, with stunning views. The staff was super helpful—booked all our park tickets and shuttles for us. The pools are huge and perfect for relaxing, and breakfast had lots of local choices. Everything was clean, comfy, and well-organized. Highly recommend!"
"This hotel is fantastic! Right at the foot of the Avatar mountains, with stunning views. The staff was super helpful—booked all our park tickets and shuttles for us. The pools are huge and perfect for relaxing, and breakfast had lots of local choices. Everything was clean, comfy, and well-organized. Highly recommend!"
"Incredible service. My girlfriend texted them an hour before we arrived that it was my birthday, and they prepared decorations and a cake on short notice. They also prepared medicine when my girlfriend was feeling sick. And the shuttle service to Wulingyuan was invaluable.
Also, we only stayed for one night but the room and scenery were as good as they look in the pictures."
"Incredible service. My girlfriend texted them an hour before we arrived that it was my birthday, and they prepared decorations and a cake on short notice. They also prepared medicine when my girlfriend was feeling sick. And the shuttle service to Wulingyuan was invaluable.
Also, we only stayed for one night but the room and scenery were as good as they look in the pictures."
"Great location and beautiful room, friendly staff that speak English, the breakfast is delicious. I will note that the name Lee's doesn't come up on the chinese maps, so it may be hard to first locate. Search the name Muzitang instead "
"Great location and beautiful room, friendly staff that speak English, the breakfast is delicious. I will note that the name Lee's doesn't come up on the chinese maps, so it may be hard to first locate. Search the name Muzitang instead "
"Part of the national park (heavens gate) is very close (10 mins in car) other parts are further away but that would be the same for any hotel you stay in, the park is vast and has 5 gates so you would choose a gate then a hotel close to that gate. The staff here are amazing (10 star) so friendly and helpful and communication is not a problem, the hotel is simplistic and a little remote but all we needed was somewhere to sleep as there is too much to see and do, if you want to eat at the end of...
"Part of the national park (heavens gate) is very close (10 mins in car) other parts are further away but that would be the same for any hotel you stay in, the park is vast and has 5 gates so you would choose a gate then a hotel close to that gate. The staff here are amazing (10 star) so friendly and helpful and communication is not a problem, the hotel is simplistic and a little remote but all we needed was somewhere to sleep as there is too much to see and do, if you want to eat at the end of...
"The owner made things very easy for us. The best host even we had a language barrier, she tried her best to help us. We had very generous breakfast. The property is very clean. The site location scenery are fantastic. We had a room with glass all around. We would recommend this place to everyone. We would like to suggest to Expedia is to put the adresse of the Warm place clearer with the phone number of the owner and her her name so we can contact her.
We spent 3hours with the local taxi...
"The owner made things very easy for us. The best host even we had a language barrier, she tried her best to help us. We had very generous breakfast. The property is very clean. The site location scenery are fantastic. We had a room with glass all around. We would recommend this place to everyone. We would like to suggest to Expedia is to put the adresse of the Warm place clearer with the phone number of the owner and her her name so we can contact her.
We spent 3hours with the local taxi...
"Great hotel! The owner, Carol, very nice and helpful. Full of recommendations for the park. Basically a guide. She is wonderful, and the hotel is very nice, filled with great people. Just for Carol I would recommend. But overall, great hotel. "
"Great hotel! The owner, Carol, very nice and helpful. Full of recommendations for the park. Basically a guide. She is wonderful, and the hotel is very nice, filled with great people. Just for Carol I would recommend. But overall, great hotel. "