"We loved our stay here in November. Vivi and the rest of the staff went above and beyond to make us feel welcome and supported. I unfortunately came down with food poisoning (from an outside restaurant) and Vivi was so sweet and brought me ginger tea and fruit to help! They walked us through the best routes for the national park and gave us great tips and advice. When I was bed ridden they gave my sister guidance on a show to see in the evening that turned out to be around the corner and was an...

"This hotel was very reasonably priced and the facility is average but what sets this place miles ahead of anywhere else is the graciousness, friendliness, kindness, and helpfulness of the host. He arranged all our local tours exactly as we wanted, he is knowledgeable about the area and all the local attractions, and his art is beautiful as well. Absolutely recommend. "

"중국어를 하나도 못하는 나였지만 직원분들이 다들 핸드폰으로 번역해서 어떻게 해서든 알려주시고 여행 스케줄, 안부인사등 완벽했습니다. 객실은 에어컨 잘나오고 따스한물 잘나오고 약간의 세월의 흔적은 있지만 대체적으로 깨끗 조식은 우링위안에서는 최고인듯해여 ㅎㅎ 밖에 음식보다 나아요 ~ "

"We could easily get in and out of the park from here. The staff were always on hand to offer help and useful tips whenever we needed them."

"Before you book: if you haven't stay on a mountain hotel, and you don't know how to handle some bugs or moisture, don't book. This hotel is in the mountain, so there are bugs and moisture visible. Fungus on the shower curtain, and the hotel needs maintanance, but overall great. Chinese beds, and if you can, as almost all budget hotels, bring your own router, as wifi is low. Location is excellent, chineswe buffet is so-so, but works, and the staff if INCREDIBLE kind and helpfulness. The night...

"The room was spotless and gorgeous. James went out of his way to help us in anything and everything. We travel constantly all over the world, but this was a truly remarkable experience. The owners were alway available and helpful, the tent hotel setup was impressive, and Zhangjiajie mountains are unbelievable. We are definitely coming back"

"I recommend that suite hotel . very nice , very nice size . and service is good , beside subway service . a nice coffee shop just on ground floor , the view is good , very clean , for the price , cant complaint . you can feel you at home ."

"The owner made things very easy for us. The best host even we had a language barrier, she tried her best to help us. We had very generous breakfast. The property is very clean. The site location scenery are fantastic. We had a room with glass all around. We would recommend this place to everyone. We would like to suggest to Expedia is to put the adresse of the Warm place clearer with the phone number of the owner and her her name so we can contact her. We spent 3hours with the local taxi...

"our host here has to be the best we’ve encountered! she was extremely helpful with sightseeing directions , accommodating with the room and food, instantly responsive to requests. we somehow had quite a bunch of requests too. I felt really bad but she was so great. This trip would have been a lot harder to navigate if it wasn’t for her help. She even went beyond what is normally expected, helping us with the next leg of our trip in China. highly, highly recommend the place, very clean, beautiful...

"We reserved two rooms for a family of four for 4 nights. Staffs were very friendly and helpful. The rooms were clean. The beds were very comfortable! We enjoyed the fresh room every day after a long walking tour. Breakfast is free and has lots of selection. It has a tour information desk offer online tickets booking with no extra fees. Whenever we had any questions or concerns about the tickets (wherever we were) they were always answered my phone. I would definitely recommend anyone to stay...

"Very quiet place"

"閑散期（年末年始）に行ったので、外は寒く、客はとても少なかったです。そのため、シャワーのお湯がぬるかったのですが、丁寧に対応いただきました。（水をしばらく出しっぱなしにする(笑)　）　 部屋にはバスタブもあり、とても快適でした。"