Best Western en Castell-Platja d'Aro

"Our stay was a mixed experience, primarily due to issues with the rooms. It was not clearly specified during booking that there are renovated and unrenovated rooms, and we initially ended up in an unrenovated room. While it offered a great terrace and spectacular ocean view, the low ceiling, out-of-style decor, and a noticeable gutter smell were disappointing. Worse, being situated under the restaurant, we were woken up by noise starting at 6 am, resulting in very poor sleep. We appreciate that after complaining, the receptionist promptly upgraded us to a renovated room. This room had modern, cozy decor and a fantastic sea view. However, this room also reeked of the same persistent gutter smell. Despite opening the window all day and trying to cover the drain, the odor remained, which significantly impacted our comfort. We suspect this persistent smell is likely due to the hotel's old age and constant moisture from the ocean, as the property is built right on a coast rock. On a positive note, the service from the receptionist was excellent, and the location is fantastic, situated right on the Camino de Ronda and within walking distance of the Platja d'Aro city center. The breakfast was truly marvelous, with a great selection of food, including champagne, and the views from the breakfast area were spectacular. The breakfast was definitely the highlight of the stay."

"Habitación amplia, la cama cómoda y muy grande, el spa muy completo "

"El Apartamento estaba muy bien todo limpio y bastante nuevo,el personal muy atentos,nos dieron mucha información y esa noche habia clases de baile bachata y salsa,nos lo pasamos muy bien."

"La calidad precio es muy buena "

"Mi experiencia en el hotel no fue muy buena ya que reservamos habitación superior y dejaba mucho que desear si a eso le llaman superior, todo super ajustado y pequeña, con decir que al sentarte en el lavabo las rodillas tocaban con la puerta, la cama era pequeña para dos personas, etc... si a eso le llaman habitación superior no me imagino como serán las standars ."

"El horario del restaurante. Fuimos a cenar a las 21.40 y nos dijeron que no nos podían servir porque a las 22h cerraban la cocina"

"Puesta en escena muy buena, zonas comunes, piscina pero… necesita una renovación profunda, no pueden tener esos precios y tener baños de los 80 "