"This is a great hotel in an antique Palacio. Our bed room was very impressive with 3 feet stone walls and a private balcony on Plaza Mayor. I recommend this hotel for its charm and authenticity."

"I recently stayed at this hotel and, unfortunately, it wasn’t the most comfortable experience. The room itself was just okay—basic but functional. However, it didn’t feel very clean. There was an awful smell in the room that never went away. There were visible marks on the walls, a stale smell, and the bathroom could definitely use a more thorough scrubbing. What really put me off, though, was the general atmosphere. Some of the other guests seemed… off. A few were lingering in the hallways at...