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"This place was incredible! The resort itself is stunning! The thermal hot springs were relaxing and super clean. The rooms were very spacious and comfortable. The views from the balcony overlooking the main pool and a straight shot view of the volcano were out of this world. But the real stars of the show are the staff. I’ve traveled all over the world and the amount of attention the staff gave us was above and beyond. From the doorman, to the incredible front desk staff. The pool bar tenders,...

"Booked my trip to Costa Rica to celebrate my birthday with my sister. Madelyn made all the arrangements; from arranging our airport pick up and drop off to booking all our 3 excursions pre arrival. She also upgraded us to the villa garabito from the premium casita with a stunning view of the Arenal volcano. I have never had such a smooth trip with everything taken care of pre arrival. Our rooms were cleaned daily by Josie. Fresh towels provided and was spotless. A cute towel animal was placed...

"The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa."

"We had the best time in this hotel. It’s a beautiful property. The rooms are nice and spacious. The staff is very nice and helpful. The restaurant served delicious food. But the best part is the springs. We enjoyed our stay very much"

"Was greeted upon arrival with a cold towel and a drink. The staff was efficient in checking us in, took us to the room and helped deliver the luggage. (This facility only has stairs). Our room had an amazing view of Aranal Volcano (when it is not under the clouds). The Hot Springs are cleaned daily, which is AWESOME! Our stay was fabulous!"

"The breakfast buffet was fabulous. Very fresh and lots of options. The restaurant setting was so beautiful as well The hot springs were very cool at night especially. The staff could not have been more polite and accommodating "