"As I find stairs difficult with luggage, and no lift, staff were helpful and changed my room from 1st floor to ground. Staff were pleasant but bar service could be improved. The waiter was covering the kitchen and bar. He walked past me twice, while I stood at the bar, but I still had to open the door to the kitchen, and call, I had to ask for ice and lemon, but didn't get the lemon, it didn't seem available. Just small things really but could be improved. "
"As I find stairs difficult with luggage, and no lift, staff were helpful and changed my room from 1st floor to ground. Staff were pleasant but bar service could be improved. The waiter was covering the kitchen and bar. He walked past me twice, while I stood at the bar, but I still had to open the door to the kitchen, and call, I had to ask for ice and lemon, but didn't get the lemon, it didn't seem available. Just small things really but could be improved. "
"No es un cinco estrellas real. Tuve problemas con la cerradura, la puerta no cerraba. Me pasó el primer día de los 5 que iba a estar. No consiguieron arreglarlo, todos los días volvía a no cerrar y tenía que volver a pedir que lo arreglaran. Sonaba un zumbido de algún motor en la habitación. Además me cobraron dos veces la estancia por error, tardaron más de dos meses en devolverme el segundo pago, y la primera mañana me dijeron que no tenía el desayuno incluido cuando me habían dicho que sí....
"No es un cinco estrellas real. Tuve problemas con la cerradura, la puerta no cerraba. Me pasó el primer día de los 5 que iba a estar. No consiguieron arreglarlo, todos los días volvía a no cerrar y tenía que volver a pedir que lo arreglaran. Sonaba un zumbido de algún motor en la habitación. Además me cobraron dos veces la estancia por error, tardaron más de dos meses en devolverme el segundo pago, y la primera mañana me dijeron que no tenía el desayuno incluido cuando me habían dicho que sí....
"Cuando llegué al apartamento el recepcionista ( Richard) que me hizo el check-in me atendió muy amablemente con toda la información necesaria para que mi estancia fuera lo más confortable posible . Me acompañó al apartamento y me enseñó todas la estancias. Fabuloso el apartamento , para una persona sola es un lujo , incluso para dos personas . Encontré todo muy limpio, el equipamiento de la cocina completo , horno , lavavajillas , microondas, tostadora , kettle. Estuve muy a gusto y se duerme...
"Cuando llegué al apartamento el recepcionista ( Richard) que me hizo el check-in me atendió muy amablemente con toda la información necesaria para que mi estancia fuera lo más confortable posible . Me acompañó al apartamento y me enseñó todas la estancias. Fabuloso el apartamento , para una persona sola es un lujo , incluso para dos personas . Encontré todo muy limpio, el equipamiento de la cocina completo , horno , lavavajillas , microondas, tostadora , kettle. Estuve muy a gusto y se duerme...
"Had an excellent stay at the Pontcanna Inn! I had a last-minute trip to Cardiff come up and was very happy to find such a lovely place on short notice. The room was, clean, cozy, and very comfortable. Despite being above a pub and close to the street, the room was very quiet. I could hardly hear any noise from the pub or the street during my time there. Would definitely recommend the Pontcanna Inn for anyone looking for a stay in Cardiff."
"Had an excellent stay at the Pontcanna Inn! I had a last-minute trip to Cardiff come up and was very happy to find such a lovely place on short notice. The room was, clean, cozy, and very comfortable. Despite being above a pub and close to the street, the room was very quiet. I could hardly hear any noise from the pub or the street during my time there. Would definitely recommend the Pontcanna Inn for anyone looking for a stay in Cardiff."
"Loved everything about my stay except for ONE thing and that was an hour of someone throwing kegs into a truck in the middle of the night. I guess you have to expect that kind of thing when you're staying so central. Room was fantastic, breakfast was great, and location was prime. "
"Loved everything about my stay except for ONE thing and that was an hour of someone throwing kegs into a truck in the middle of the night. I guess you have to expect that kind of thing when you're staying so central. Room was fantastic, breakfast was great, and location was prime. "