"I have been in Madrid more than 15 times ( I am from Puerto Rico) and this is the first time I stay in this area of the city and first time in this hotel. Good location at walking distance of Parque del Buen Retiro and near the Movistar Arena ( in case you are going to a concert , which was our case). It has a great rooftop with a nice view of Madrid. It is around 15 minutes walk to Gran Via. Most of the staff were nice, but they should be better trained on how to engaged a conversation when...

"Wonderful and helpful staff. Location is vey convenient. It is within walking distance to the Royal Palace and the museums. Smooth and quick check in process. My room was ready at noon!"

"Un hotel nuevo, una ubicación perfecta para lo que necesito, tranquila, habitación súper amplia para el medio europeo, los detalles súper cuidados, a muy buen precio, y la relación precio calidad es por encima la calidad del precio, muchas felicidades"