Hoteles cerca de Arts Centre Washington - Newcastle-upon-Tyne

"Room was clean, staff were friendly. Only issue i found was the busy road and would have expected better sound proofing. Other than that all good."

"Mucha limpieza en la habitación. El desayuno bueno. Muy atentas las personas de recepción y servicio. La habitación muy pequeña. Se escuchan muchos ruidos de otras habitaciones . El hotel está retirado de Durham y de Newcastle, sin embargo es una opción de mejor precio con respecto a los hoteles de Durham."

"Everything great except for pillows which were hard. Staff did manage to find the only other pillow that was available which was ok for second night! Breakfasts, room and everything else was excellent."

"The hotel itself was excellent, as were the staff. The attached restaurant however, was atrocious. The service was practically non existent. We had tea and (very nice) cake there in the afternoon (eventually), and when we turned up for breakfast the next morning, our tea dishes were still on the table. At dinner time we sat for fifteen minutes before having to go and find someone to take our order. Frozen chips took a hour to arrive. In the morning, despite arriving 15mins after breakfast was...

"There was no breakfast available despite the description stating there was. The bath had no plug & the electric shower was very temperamental (from cold to scalding). The decor left a lot to be desired with nails/screws sticking out of the walls. There wasn’t a TV in each room & bedroom furniture was unstable."

"One the most beautiful hotels that I have been, a real medieval castle in the middle of nowere, with al the 21th century facilities. Amazing!!!"

"Had to ask for towels,"

"Falta de limpieza. Pocas explicaciones por parte del personal. No nos esperaban, aunque teníamos reserva."

"Brilliant stay, wonderful room"

"Clean & comforts, but there’s no table which even can’t have a simple breakfast. Have 2 sofa which are no use for us. It’s better to have a table & storage drawer."

"The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open."

"Muy normal, tampoco un lujo pero por el precio lo esperado"

"Very clean staff really nice breakfast really good"

"Location was perfect. 4 min walk from train station and close to all shops, bars and restaurants. Bar in hotel was first class with extremely helpful staff who were always very friendly. Stayed during heatwave so the lack of air con, or a window that would open, were disappointing. Standing fan in room helped but sometimes just blew hot air around. Room in loft so was very hot. Decor/furniture very basic and dated but bed very comfortable. Bathroom needs some tlc - position of shower in bath...