"We stayed at The Bay Hotel & Suites with two young children and unfortunately our experience fell well below expectations. We booked a Senior Suite with Garden View based on the description and photographs advertised, but the initial room was materially different and raised genuine safety concerns. The advertised bathtub did not exist, the shower area was extremely slippery and our son slipped twice on the first day. The balcony opened directly onto a busy parking area with virtually no barrier...

"My husband and I were due to stay here for 4 nights at the end of last month, however our flight from Gatwick to Zakynthos were cancelled by EasyJet due to a storm/bad weather. The next flight out to the country was 2 days later. This was clearly out of our control. We contacted Expedia to ask for our money back on the hotel booking and the hotel declined to refund us stating their cancellation policy. I understand this is a business but our flights being cancelled on the day we were due to fly...

"Very good hotel,rooms are a good size with decent balcony not overlooking the pool which makes it nice and quiet. The food was enjoyable and decent quality. Friendly and helpful staff especially reception and bar staff and rooms cleaned every day. Overall very good place for a relaxing holiday. "

"Fantastic restful and beautiful retreat"

"A very warm welcome from Dana & Christos. The rooms were kept beautifully clean, with fresh towels daily & frequent linen change. Complimentary drinks in fridge plus tea, coffee etc. Breakfasts were first class with a huge variety of food available .We also enjoyed many lovely meals in the evening & bar meals were available throughout most of the day. The pool was a good temperature & kept very clean. The staff at this Hotel are outstanding, nothing is too much trouble, everyone smiles. Dana...

"Die Zimmer waren sehr sauber und modern eingerichtet. Das Personal hat einen jeden Wunsch versucht zu erfüllen. Ich kann das Hotel nur empfehlen und komme gerne wieder!"

"Wir waren 9 Tage dort. Wir hatten die Suite mit Pool gebucht und es war alles perfekt. Zimmer waren sauber, Pool sauber, die Hotelanlage sauber und gepflegt. Das Personal sehr nett und hilfsbereit. Sehr hervorzuheben war das gesamte Servicepersonal die sich um uns Gäste beim Frühstück und beim Abendessen gekümmert haben. Sehr nett, sehr aufmerksam und flink. Am Essen hat es uns auch an nichts gefehlt. Wir können dieses Hotel zu 100% weiter empfehlen. Fünf Sterne plus ⭐️"

"Beautiful setting and the villas with a pool are perfect."

"We stumbled upon this hotel when booking and we are so glad we did! Beautiful hotel, amazing food, and the best staff! We will 100% be back!!"