"A little shocked to find out this is a 5 star hotel. Location was okay and appearances of the lobby and room was good. The reception was very kind! Unfortunately, there were a few big negatives. There were a lot of stains on walls and carpets and the rooms were too dark. The shower had zero water pressure, we complained to reception about this and once maintenance had a look they informed us the pressure was normal for the hotel. The biggest issue to me was the two instances where people...

"Excellent service, beautiful hotel, fantastic location!"

"Thoroughly enjoyed our 5-day stay at this hotel. Very clean and everyone seemed focussed on our enjoyment. Hotel is a lovely mixture of old and new with impressive building features. The Porto bay hotel brand seems worth signing up to. Pool / spa is small, as is the gym, but perfectly useable. Would go again."

"Great hotel - room was spotless and really well finished, along with rest of hotel. Staff were very accommodating in terms of providing an earlier check in, as well as holding our luggage both before and after we left the room. Really top tier amenities. Tough location at the bottom of a cobblestone hill but not a long walk to other areas. "

"Mas que hermoso!!!"

"There is a gorgeous view from the room. deserve stay more days!"

"Amazing hotel with a great view of the Duoro river and Porto. Clean room, friendly staff, and great amenities. We enjoyed the pool, sauna, gym, continental breakfast, and spa. My wife loved her massage in the spa. Hotel is walkable to many restaurants, a market with food vendors, and Porto. It takes about 15 minutes to walk to Porto across the bridge from the hotel, but the cable cars make it a bit easier depending on where you’re going. Highly recommend this hotel. "

"Room was clean, the staff were very polite and helpful. Overall a very positive experience."

"This is a truly historic hotel and right in the middle of all the action in Porto. The staff was wonderful and they made our stay just that much better. My wife and I had a great time there. The views from the river room we stayed in was absolutely magical and the sunsets were amazing. When we go back to Porto we will make sure it is at this hotel."

"Great room, good breakfast. Was a bit farther from the city center than advertised"

"Spotless large room with a great view. Rooftop bar has great view, but restaurant is expensive and few options."