"Something went wrong and staff did not respond with urgency. They gave the wrong information and did not follow-up with me. Any hotel can pore a glass of wine, make a bedroom clean but when you are traveling certain things need to be dealt with when something goes wrong. And then you can see the quality of the staff. No apologies, nothing."

"Every detail on this property was executed to perfection. The second you are on premise, serenity and tranquility takes over. If I could give the staff 10 stars, I would. Their service level was masterclass and made my experience extraordinarily special."

"Great staff, very helpful. Beautiful hotel."

"A truly delightful experience that far exceeded my expectations, from the service and the people to the quality of the hotel. One of the best hotels I have ever stayed at, and definitely somewhere I will come back to for a longer stay."

"Unfortunately natural water fountains were closed. Working only on weekends this time of year "