"Soy cliente ma en verano se nota la diferencia mucho trabajio mucho stress y calor y el servicio no y lo mismo de invierno Chicos de la limpieza que no hablan español cámara de habitación con mal olor ma la responsable me cambio habitación Única nota positiva de esta estancia la chica que trabaja al desayuno no recuerdo el nombre súper amable ya lo comenté a mi salida a una responsable que estaba de turno Ma al final siempre positivo solo que en verano para mí necesitan más gente por trabajar...

"We have upgraded to the Level each time we have stayed at the Melia. While the facility was very nice the amenities were lacking. Very little food options other than salty snacks. All of the other Melia’s Level have offered much more from a food perspective. While the room upgrade was very nice the overall experience was lacking due to the Level amenities."

"The room was clean but small. Suitable for a single night stay and close to the airport. All staff very friendly - especially the shuttle bus drivers. Great lobby with lounges, chairs, tv and refreshments. Don’t bother with the little restaurant beside the hotel - food and staff not great. Would recommend for a quick stay before flying."

"We stayed for one night, coming off a late afternoon flight. It was a a great chain hotel - good value for the price point but quite generic (which is reasonable given the brand and the price). There are some lovely places to eat and it's was interesting to walk around in the newer part of Bilbao but is a bit of a walk to get to the older areas where one would probably wish to spend a bit more time. The staff were friendly and helpful."

"Great location close to old town. Rail station/metro walkable. Bilboa a great destination."

"Everything ok"

"Very nice and clean"

"All good. Nothing to add"

"We came to the Hesperia after a long, 12-hour bus ride around the Portuguese and Spanish coasts. Our one night stay was to see the Bilbao Guggenheim Art Gallery. After the bus trip we were shagged and I think the helpful hotel manager took pity on two old fogies and upgraded us to a junior suite. It was very comfortable and well appointed and only a 300 metre walk to the Guggenheim. The furnishings were high quality modern and the bed very comfortable. The bathroom was likewise very modern and...

"prima ontbijt"

"Super Preis-Leistungsverhältnis, gutes Frühstück"