"Staff was excellent"

"The room was very small for 2 people (closed size) and the sea view was very limited. I had to pay an extra 50 Euros/day for a more decent room."

"Hôtel très agréable et parfaitement placé dans Bayonne , resto super et personnel attentif et agréable . Allez y les yeux fermés !"

"Le Personnel est très bien. Ils font avec les moyens qu'on leur donne et ils font au mieux... La résidence est vétuste. Odeurs très désagréable des sanitaires très tenace. On a du passer du désodorisant et de la javel mais l'odeur est restée. Idem pour le coin cuisine. Les 4 étoiles indiqué sur cette annonce ne correspondent pas à la réalité. S'ils avaient vendu cela comme un gîte 2 épis, je n'aurais pas commenté. Mais ce n'est pas un gîte 4 étoiles. A savoir. Après ça, si l'on n'est pas...

"Emplacement idéal pour visiter Bayonne à pied. Piscine agréable Chambre familiale idéal avec chambre séparée"

"Excellent choice"

"Our room on the second floor was incredibly noisy due to the food elevator bringing provisions from the kitchen located in the basement to the ground floor. This would start at 6;30 in the morning and would be heard every 5 to 10 minutes. I cannot state how loud it was preventing us from sleeping. This is a tremendous insult to the guests near rooms 101, 102, 103, etc. All they said was “sorry about that.” They must be fully aware of this problem, but they just could care less therefore I...

"Great location. Front desk were great. Ivi bar manager and her team were so professional and accommodating. Need for better rooftop bar and pool service from staff. They left dirty dishes around and had attitude. Would stay here again but strong suggestion to invest in more lounge chairs and umbrellas. It's too hot on a rooftop to have only 4 umbrellas !! You left many customers disappointed. Overall a great hotel and Helpful staff"

"Iconic hotel on La Concha beach. Can't beat the location! Staff is amazing. Breakfast buffet so yummy, although not inexpensive. The restaurant and bar staff on point. Front desk team helpful. Concierge, while a lovely person, gave a few recommendations that were "duds." The hotel is "older" and we had some issues with our air conditioning maintenance responded changed filters, but it never got to a temperature that was cool enough for us; but it was also a heatwave, so I assume the system was...

"Vue magnifique comme toujours. Le reste est conforme Petit déjeuner standard"

"Great location close to the Highway, great for day tripping from San Sebastián to nearby communities."

"Location was great, and the property was clean and efficiently appointed. Staff was professional and helpful. The internet, however, was so slow that I couldn’t even do email. So, great hotel at a great price, just don’t plan to work while you’re there."