"Pictures were deceiving. Bathroom was falling apart"

"The hotel is divided into two sections: one is rated 3 stars and the other 4 stars. Unfortunately, this isn't made clear when booking. The hotel is advertised as a 4-star property on booking platforms, and the photos mainly showcase the 4-star rooms. However, upon arrival, we discovered that our room was actually in the 3-star section. This was quite disappointing, as if I had known in advance, I would have chosen a different hotel that was genuinely 4 stars for the same price. That said, the...

"Everything was amazing, great reception amazing staff. I just wish there was room service."

"Chambre triple propre, chacun son espace et sa sdb un vrai plus !! Piscine chauffée mais tres petite, nous étions seuls donc sa va 40cm d eau de hauteur mais vue agréable de la piscine. Modernité assurée !! Hotel tres agréable et central dans la ville."

"Lovely hotel in a quiet area few minutes walk from the centre and the beach. Amazing food and lovely staff, the hotel is run really well. The rooms are quite basic but the mattress are very comfortable and the water pressure is great. Drinks and food at the hotel is nicely priced. There's a free car park 10 minutes walk away which was great as parking is not easy around the hotel. You have to pay to use the safe and have a fridge no kettle in the room. We'll be back soon...Great holiday!!!"

"Al llegar conseguimos ropa interior que habían dejado en la mesa de noche y el bank sucio"