Zip World Betws-y-Coed

Booked 1 night as a relaxing get away. The pool, steam room, and sauna were great. Sadly the jacuzzi that i had been looking forwards to was closed for cleaning which was disappointing. Unfortunately there were a few negatives. Firstly i was on the second floor and on exiting the lift was greeted with an overpowering smell of cigarette smoke which was not pleasant. The room it self was nice but the pillows were extremely hard and seemed as though an oversized pillow have been put in a pillow case too small. I coukd not use them. The shower was damaged and had no off position meaning it was difficult to stop the shower without turning on the bath tap. The sink was also blocked and drained extremely slowly. These things let what coukd have been a lovely stay down.

Excellent location and great breakfast