4/10, Deficient
Tonya P.
24 de jul. de 2025
Què no li ha agradat: Neteja
Communication was great until we had an issue with plumbing. The sink pipes were clogged and began pushing all debris into the bathtub where the only shower is. Contacted rental property on Saturday night. Issue wasn’t fixed until Monday near noon. We could not take showers during that time as water would fill up in the bathtub and would not drain. No compensation was offered for the inconvenience. I do understand that this occurred on the weekend, however, a rental property should be able to address this type of issue no matter the day of the week within 24 hours. The house also has significant damage, to the point we took pictures once we arrived so that we would not be held responsible as the damage was there previously. Floors scratched, refrigerator had rust, blinds were broken, tub was chipping, and broken items in the bathroom. I could overlook the damage based on the price per night, but the plumbing issue was a major inconvenience.
Tonya P.
Estada de 4 nits (jul. 2025)