"Very nice hotel and friendly staff! Room was comfortable and whole resort area was very nice. Only problem was I had a light that I couldn't control and it would turn on and off all night. Seemed to be a motion sensor light that had broken or gone faulty. I complained and someone came to look at it but it didn't get fixed. Hope it was just something wrong with my room and not all!"
"Very nice hotel and friendly staff! Room was comfortable and whole resort area was very nice. Only problem was I had a light that I couldn't control and it would turn on and off all night. Seemed to be a motion sensor light that had broken or gone faulty. I complained and someone came to look at it but it didn't get fixed. Hope it was just something wrong with my room and not all!"
"A quality stay. The room is very comfortable and clean. The food is delicious, and the excursions are good. The staff is friendly and provides kind assistance."
"A quality stay. The room is very comfortable and clean. The food is delicious, and the excursions are good. The staff is friendly and provides kind assistance."
"The cruise is amazing! The views are spectacular and the food.. so delicious! The staff is so attentive and kind. Shout out to Win for serving us the best coffee and service. And Hoang for going out of his way for us to have the best experience. I really recommend this cruise!!"
"The cruise is amazing! The views are spectacular and the food.. so delicious! The staff is so attentive and kind. Shout out to Win for serving us the best coffee and service. And Hoang for going out of his way for us to have the best experience. I really recommend this cruise!!"
"The highlight of my Vietnam trip I had a blast. My main issue was with their lack of coordination when it came to payment. They sent me a false billing statement that I had email about to be reassured I wasn’t being over charged. Then on the voyage, they wrongly tried to overcharge us for cocktails, and we had to insist that the manager was wrong to sort out the charge. There are a few other instances of this un-attentiveness that I will spare the details of.
Overall had a lovely time and they...
"The highlight of my Vietnam trip I had a blast. My main issue was with their lack of coordination when it came to payment. They sent me a false billing statement that I had email about to be reassured I wasn’t being over charged. Then on the voyage, they wrongly tried to overcharge us for cocktails, and we had to insist that the manager was wrong to sort out the charge. There are a few other instances of this un-attentiveness that I will spare the details of.
Overall had a lovely time and they...
"The cruise was great - especially our guide Hieu! We had a room with terrace on the upper deck which was spacious, clean and very comfortable. The cruise itself was amazing. We note that there are only few other boats around the route so that there weren’t many other tourists around. The food was also very good."
"The cruise was great - especially our guide Hieu! We had a room with terrace on the upper deck which was spacious, clean and very comfortable. The cruise itself was amazing. We note that there are only few other boats around the route so that there weren’t many other tourists around. The food was also very good."
"This cruise was fantastic from start to finish and would highly recommend. The staff were very friendly, positive and helpful, especially as we had our toddler with us. There was a good range of food and they accommodated our little one eating earlier and having kid friendly meals instead of our delicious four course menu each night! They did a happy hour of drinks each night during sunset. It was clean and they provided a cot free of charge.
We did 3D2N which meant we really relaxed into it....
"This cruise was fantastic from start to finish and would highly recommend. The staff were very friendly, positive and helpful, especially as we had our toddler with us. There was a good range of food and they accommodated our little one eating earlier and having kid friendly meals instead of our delicious four course menu each night! They did a happy hour of drinks each night during sunset. It was clean and they provided a cot free of charge.
We did 3D2N which meant we really relaxed into it....
"Excellent service on shore and at sea. Food was decent, a bounty of options and they accommodated my vegetarian diet nicely. Bus transfers from Hanoi very well-managed. Staterooms are comfortable but basic and dated. This is a budget-friendly tour and I was personally happy, but by no means is this a luxury cruise or an high-end experience.
The beach and cave excursions had painfully long queues, so I waited by the boat docks for my group to return.
The setting is incomparable but under...
"Excellent service on shore and at sea. Food was decent, a bounty of options and they accommodated my vegetarian diet nicely. Bus transfers from Hanoi very well-managed. Staterooms are comfortable but basic and dated. This is a budget-friendly tour and I was personally happy, but by no means is this a luxury cruise or an high-end experience.
The beach and cave excursions had painfully long queues, so I waited by the boat docks for my group to return.
The setting is incomparable but under...
"We really enjoyed our stay at Erina Cruise. The ship was nice and clean, room was very comfortable and well planned. Staff was friendly and professional. Program was entertaining and food was good. "
"We really enjoyed our stay at Erina Cruise. The ship was nice and clean, room was very comfortable and well planned. Staff was friendly and professional. Program was entertaining and food was good. "