Hoteles cerca de The Xcel Leisure Centre - Birmingham

"Habitación impecable, personal solícito, desayuno con café, leche, té, dulces, mermelada, croissant calentito... todo perfecto."

"Buena habitación, buen desayuno, personal amable, en general un buen hotel."

"Reservé 3 habitaciones para mi familia en una única transacción, por lo tanto se supone que las tres habitaciones eran iguales, misma cantidad de personas, el desayuno incluido, idéntico. La primera sorpresa fue que 2 eran contiguas pero la otra, la nuestra, estaba en otra planta, no es ningún problema pero nos extrañó. Sí que nos chocó que no funcionaba el radiador y no había ningún aviso de que pasaba esto, nos volvimos locos mirando si era culpa nuestra y si había algún interruptor o algo,...

"Staff friendly and helpful. Both evening meal and breakfast very good"

"Spacious and clean rooms. Handing over rooms upon arrival could be more efficient, taking into account that if a client arrives early, it is usually because they have been traveling very early. Good breakfast although the replenishment when a product was finished"

"Lights and extractor fan not working in the room. Reports of worms in the swimming pool by other guests. However, we didn’t see any worms and thought the pool and leisure facilities were fine. Moved to a different room due to lights and fan not working then ended up with bed bug bites from the mattress. (Confirmed by pharmacist) wrote a complaint to hotel about this but received no response. Would not be staying there again. Expedia tried to help with some form of refund but hotel didn’t reply...

"Regina was an absolute star wonderfully sunny disposition. Helpful about where to eat. Rooms are spacious and ensuite too. Breakfast is self serve continental with a good choice, however, you can cook your own in the kitchen which has all amenities. Plenty room for parking. Big lounge room. Door leads.from Breakfast.l room out to the garden which is well maintained. Squirrels, ducks,coots and.other garden birds can be seen. A very nice place.to stay, quiet and relaxing."

"Nice hotel. Can’t complain. Very quiet"

"It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

"Great property, very quiet location, lots of golfers on the coarse so guess its good to (not a golfer). Food was amazing (though a little pricey) and the staff were incredible. With a nice bonus of a live act in the bar on Saturday night. The only let down was the pool etc. Locker rooms in need of some TLC, the pool was absolutely freezing and the steam room didnt seem to be working. All in all though a nice hotel, in a quiet area to get away from it all. "

"Breakfast menu very good, evening meals menu average but well cooked. I struggled with steps outside could have done with a slope, also no lift again struggled with stairs. Staff professional and pleasant, rooms good. "

"Room was clean and nicely presented. There is significant building work taking place so restaurant not open (which they did pre-warn me about,), and skeleton staff. However, the staff were super helpful and friendly. Everything closes at 8pm ( bar, front gates etc) so not a place to stay if you are looking to relax of an evening outside of your room. "

"Amazing experience!"

"Lo único bueno del hotel es su situación en el centro de Coventry. El mobiliario del hotel es el mismo de cuando lo inauguraron."