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"During booking..requested NON SMOKING room but was given smoking room. Was assured by Front Desk..room was sanitize 3X but cigarettes smells still lingers."

"Nice pool and great location "

"It was nice"

"Hotelnya bersih nyaman pelayanan jg sangat ramah pokoknya saya dan keluarga puas menginap di favehotel...."

"Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend. "

"Hotel yang nyaman sesuai dengan harganya."

"Just ok"

"Thanks to Mr Ripal, for his efforts to get me n told that I have left my iPad in the hotel..for his services I would like to thanks him for his excellent services. "

"menyenangkan"

"Reception non-existent, room in poor condition and dirty, no wifi. Booked because of the proximity to city centre and good reviews, these vere optimistic even by Indonesian standards. Would have stayed if I didn't already pay."

"Hotel bersih kemas dan teratur. Staf2 ramah dan amat membantu"

"I’d come again definitely "

"Friendly Staff"

"Friendly staff who go beyond the extra mile to make your stay comfortable. Good spread for breakfast. No major issues for the hotel for me apart from the slow lifts. Otherwise good value for money and I would definitely stay again if I return to Pekanbaru. Great job!"

"I always take this hotel every month, the staff have known me.. no ID required for me as they already recognizevmy face"