8/10, Bo
Hanna
Viatge en parella
18 de set. de 2025
Què li ha agradat: Personal i servei
We were put in a room directly below where they were doing active construction above us, this woke us up around 6am, and we were unable to go back to sleep and both were coming down with a cold.
The front desk was extremely understanding and kind to move us rooms on opposite side of building of construction, and well as upgrade our room to a much larger one.
The hotel is old, but you can tell they are working on improvements, and the rooms were clean. The staff were all so kind and went above and beyond to assist with our needs and concerns.
I would suggest they don’t book the rooms surrounding areas of construction or limit times of construction during day times, not at the crack of dawn so people are woken up. Also? The area is walking distance to many shops, restaurants, bars, and nightlife but be mindful especially if traveling with young ones it is not far from the Tenderloin district which is quite seedy.
Overall I would come back here mainly for the convenient location, and mostly the amazing staff who probably all deserve raises for there incredible customer service!
Hanna
Estada de 2 nits (set. 2025)
