Title: Worst Hotel Experience – Stay Away!
I am beyond frustrated with my recent stay at this hotel, and I wouldn’t recommend it to anyone. From the moment we entered the room, we were hit with an awful, unbearable smell. It was as if the room hadn’t been cleaned properly in months. Naturally, we immediately contacted the front desk, hoping for assistance or a room change. Instead, we were met with shocking indifference.
The front desk staff initially brushed off our concern, claiming “all rooms have the same smell, and it’s not an issue.” When I escalated the matter to the manager, I was told, quite rudely, that the booking was non-refundable, and nothing could be done. Their exact words were, “You can do whatever you want.” I was absolutely floored by their complete lack of customer service and empathy.
We couldn’t bear to stay in such disgusting conditions and ended up checking out three nights earlier than planned, effectively wasting the money we paid for those nights. The management made no effort to make things right or even apologize for the inconvenience.
This hotel is a disgrace, and I would advise anyone reading this to stay far away. Between the unsanitary rooms, the rude staff, and the complete lack of accountability, this was easily the worst hotel experience I’ve ever had. Save yourself the headache and book somewhere else!
