6/10
The Lobby, the Restaurant is fabulous we had a great meal.
The hotel, need refurbishing!!! Super sad to see how it has declined !
Room service came with a Black polyester table cloth ( horribly cheap). We had a huge room, no seating except desk chair. I asked them to bring up some chairs as my husband was recovering from surgery, we got 2 very old mixed matched chairs….. had to put a sheet on them. The young man that brought them was very nice, attentive and apologetic of the condition.
Ritz shouldn't ruin the Ritz Experience de ruined like this
Ricardo
Estada de 2 nits (abr. 2025)
