Viatges a Patacca

Struttura alquanto deludente, pulizie delle stanze scadente (pulizia e rifacimento del letto in 3 minuti), Colazione essenziale non adeguata ad un 4 stelle, come dichiarato. Personale gentile che cerca di giustificare le grandi carenze della struttura. Esperienza da non ripetere, grande dubbio su tutta la catena, vista la precedente esperienza non entusiasmante a Taormina. Credo che dovrò evitare futuro utilizzo delal catena Unahotels.

The property is very unique and the staff helpful. However, no one asked us to register, people were very relaxed about paperwork and didn't seem aware of our stay as we hqd to confirm it many yltimes. Staff helped ua load our vehicles and took our keys but nevwe asked to settle the bill. About an hoir later while we were well on our way, they called to ask us to pay. We gqve them our visa number and info but the demanded a cheque, money transfer or cash. Terrible. My nephew who had hia wedding there ended up paying as they refused the crefit card. Not impressed!

Stayed for just one night. Staff was excellent and they all spoke English. Dinner in the restaurant was delicious and reasonably priced.

There is some sidereal distance between the way the hotel is advertised and the reality. Amenities almost non existing, very cheap tv and shower box, roadside motel toiletries, AC barely working, slowest elevator and don’t even try to get there with your own car. You are forced to parked 25 mins away (at extra cost) and then someone comes and pick you up. The are is nice but the hotel is simply and unequivocally overrated.