6/10, Acceptable
Gretchen E.
1 de nov. de 2023
Què li ha agradat: Neteja
Retro/Amenities Need Improvement
The house is as advertised, retro. The pool area is wonderful. We decided to extend our stay shortly after check-in because we love Palm Springs but shortly after that we experienced problems with amenities. The wireless was weak and then stopped working completely. We had to wait 2 days for the cable company and after 2 visit they rewired the connection from the utility pole as damage had occurred. However, the modem was not replaced and we knew it was partly the problem as it was over 5 years old. The wireless continued to fail until we checked out. The tvs cut in and out due to the poor wireless system. Wireless is a key amenity for everyone who needs access to email and the ability to handle some work while traveling. The hot tub was also not useable. It was filled with sediment and dirty. Someone came over and cleaned it about half way through our trip but it was still dirty the next day which was confirmed by the pool cleaner. We were never able to use it. Perhaps there is a system problem but that should have been handled before we checked-in. Also, we found out that the golf course across the street is now dead and there are a pack of cayotes roaming the neighborhood at night. We also had 2 days of loud work going on on both sides of the house. Needless to say between all the maintenance work, it cut into a relaxing vacation.
Gretchen E.
Estada de 10 nits (oct. 2023)