2/10, Horrible
Richard P., Salem
15 de nov. de 2024
Què no li ha agradat: Neteja
Very Disappointing Stay
Worst rental experience.
- Our first impression was seeing trash barrels lying on the ground as we pulled in and no outside lighting. The owner left no inside lights on either. We drove by the place twice trying to find it.
- We had to hunt down the owner for the code to get in.
- Unlike the pictures on VRBO, there were no towels on the upstairs bed, leaving two towels for four people. Mattresses were hard as rocks.
-We began to notice they really cheaped-out everywhere they could (soap bottle in bathroom had water added to it, dingy shower curtain, mold in the shower, 1 ply toilet paper, throw pillows as bed pillows.) Not enough to make us leave but definitely disappointing...But when we found mice droppings in the kitchen on the second day that was it. Rotted wood by the entrance door is likely where they were getting in. My daughter has a phobia of mice.
-We reached out to the owner to let him know of the issues and that we did not want to stay the 2nd night. I sent him pics of the curtain and mold. I sent him a video of the soap bottle completely watered down (I'd share pics/video here if it was an option). My wife had cleaned up the droppings or we would have sent that pic too.
-Instead of working with us, he accused us of lying and trying to rip him off, because we had found a better rental in the area. I guarantee we did not. We drove back to NH that night.
Not a good place coupled with an uncompassionate owner that calls guests liars. You can find better.
Richard P.
Estada de 2 nits (oct. 2024)