Hoteles cerca de North Sands - Hartlepool

"Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

"Todo acogedor, limpio, cómodo, lo más parecido a sentirse en casa. Trato directo, amable y cordial, nada de falsas apariencias. Es lo que ves, sin trampa ni carton. El bar, pequeñita barra de madera, sirve una cerveza estupenda, y la comida es de buena calidad. Totalmente recomendable."

"Sea views was amazing."

"reception spoke very little English which was surprising"

"Staff were amazing night staff was amazing "

"Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay"

"Lovely hotel, friendly "

"Lovely clean and friendly seaside hotel"

"Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere."

"Convenient, good food, and nice people."

"Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star."