2/10
What can I say? I paid I full before arriving at the hotel but at check in I was asked for a deposit off £30 with was a pre approved payment, when I check my bank the deposit had be taken out and when I asked about this I was told I would get the money back in 5 days! I wasn’t warned about this when I booked, we check in late around 9.30 and there was a wedding on and we got told it was going to be on until 1am, when we got to the room there where a lot of hairs in the shower and bathroom floor after talking to raj about this I was offered a refund and we could leave but all I wanted as a clean room, I was told the hotel was fully booked and raj came to the room and cleaned the shower but when I checked the booking app there where rooms available! Not the best start to are stay
Christopher
Estada d’1 nit (juny 2025)