Save yourself the frustration and stay elsewhere. First, there is only one very small working elevator, this is a major issue when everyone is leaving for checkout with luggage. Second, the hotel itself and rooms were dirty, with major structural issues and dingy carpets. Third, we requested a fridge in the room for medical reasons upon booking (which should be standard) and on arrival were told they were not aware of the request and could not accommodate. The front desk attendant literally looked at me and said “oh well” and I said oh well nothing this is a necessity, find me a fridge. The first fridge he brought to the room had curdled spoiled ice cream inside which smelled awful. He tried to clean it with a towel, and eventually left and returned with a “clean” fridge. The best thing about this hotel stay was leaving. The concierge was helpful with booking a shuttle to the port, and a female front desk attendant in the morning was also helpful. The location was convenient with a CVS across the street and close to port. I would never stay here again, nor would anyone in our party of 20!