4/10, Deficient
Kayla
Viatge en parella
10 d’ag. de 2025
Què li ha agradat: Estat de l’allotjament i instal·lacions
When we got to the hotel it was nice, check in went great with Eloisa, tons of activities for guests. We got to the room and got locked outside in the balcony. turns out the battery needed to be changed. They sent an engineer moments later. It began making a buzzing noise in every 20 seconds. We took a video and had asked him to switch rooms but weren’t able to so they sent someone to try and fix it again. at this point, we are leaving for dinner. It was pretty late so we were hoping to get it fixed at that moment to not have to do it later and it wasn’t making the noise when the tech went up so he had to give him a call if it happened again, but we knew we’d be returning late so it wasn’t a great solution. We ended up having them take the battery out around 2 AM just to solve the issue for the time being. This was just inconvenient and disappointing as we. were there for one night to relax. We didn’t eat there and only had some drinks on the property which were nice.
Kayla
Estada d’1 nit (ag. 2025)
