2/10, Horrible
Erik
Viatge en parella
13 de gen. de 2026
WARNING: Severe Mold, Health Hazards, and Broken Promises
I am writing this to warn fellow travelers about a total service failure at the Grand Beach Hotel. What was supposed to be a luxury stay turned into a respiratory health hazard.
Throughout our stay, the HVAC system was fundamentally broken. Despite maintenance visiting three times (Friday–Sunday), their "vacuuming" did nothing to restore cooling. By Sunday (11/09/25), the lack of climate control led to a discovery of extensive, visible mold growth inside the vents. My entire party suffered from respiratory distress, coughing, and headaches due to the contaminated air being circulated into the room.
Management (Manager Vanessa Ravelo) admitted fault in person after viewing photographic evidence of the mold and the broken unit. She acknowledged the room was unfit for guests and maintenance had failed. However, despite a verbal promise of full compensation made on Sunday afternoon in front of witnesses, the hotel has failed to process the refund.
Check the public records: this hotel is unaccredited and has a history of mold and sanitation complaints. Do not risk your health or your money here.




Erik
Estada de 3 nits (nov. 2025)















































