6/10, Acceptable
Paul
Viatge en família amb nens petits
12 d’ag. de 2025
Què li ha agradat: Neteja
Poor value for money. This is a very nice building located in a beautiful area of Westminster. Unfortunately, the hotel lets the building down. Terrible check-in process, getting people to sign in on tablets on their own. Slowed the whole process down, don’t you employ staff to do that? Our room was terrible, not what we asked for. We had to be moved for a second night. In fairness they accommodated that well, but the so-called family room is a joke. Just a single room with two double beds crammed in. Air-conditioning didn’t work so we were four people crammed in a tiny room - we couldn’t sleep all night with the heat and air quality. Plugs in the sinks didn’t work. Room service was poor and under prepared. I like being in a super eight in Wisconsin.
For what we paid this place was completely under value I was expecting a really high-end quaint hotel value. Westminster. We got a lovely building, but not much else.
I’d love to say there are better options in the area, but everything is a rip off in downtown London. But get ripped off somewhere else. This place is worth your money.
Paul
Estada de 2 nits (ag. 2025)