4 stars but a bit disappointing. No huge issues, more like death from 1,000 cuts. Great first impression; large, well appointed, light, airy, wonderful bedding. Windows face pub. Closing them works but we like to feel a breeze and hear the raindrops. Bathroom - toilet clearly not scrubbed, dirt in corner behind door, toilet flush from 60’s, shower/tub highest off ground I’ve seen. Kitchen - ample amenities (lovely teapot and cozy). Washer/dryer was a HUGE factor in renting place, but no instructions. Had to go to YouTube to figure out. 2 hours to dry 2 pairs of jeans! Dining area was elegant, an example, like bedding, that made place comfortable. Living room spacious and relaxing though one of couches lacked support. You sat and sunk! Large desk offered excellent workspace, but would have been practical to have phone charger or accessible electric outlet. Again, nice apartment, but small details detracted from overall. Bigger detail - when walking into bedroom, we often smelled faint cig and weed odor coming from air ducts directly above threshold. Interior soundproofing lacked. Every time people across hall opened door, our door rattled. Sounded like someone coming into our place. NOT good! So many little details could have been improved, so many missed opportunities to make us love 9 Hertford. Overall, a decent apartment, but with few adjustments, could have been great. For money we paid, and great first impression, we expected more. Great service from staffer Lourdes.
