Troba hotels a Illa Plumtree, Poquoson i rodalia a partir de 91 €

"Staff need training… processed wrong charges upon check out"

"Perfect"

"First I want make it clear the customer service at this establishment was superb. The front desk clerk, Terrance was immediate and intentional at check in. He offered a choice of floor for our stay. Having a first floor room was a plus after a long eight hour drive. However upon entering the room the musty, moldy smell was overpowering. My daughter immediately wanted to get another room. Again the front desk clerk, Terrance was super accommodating and wanted to know what issues there were in...

"I enjoyed my stay. The breakfast menu need to include some non pork meat options."

"Breakfast and parking were good."

"The staff was so friendly and helpful loved it thank you so much"

"I was bumped by the airline so I didn’t arrive until the eighth. I didn’t get a refund for this hotel. So not pleased with this establishment."

"It’s just quite and cheaper for me"

"Great stay.!!"

"Stayed here 1 night in early July 2026. I was concerned about reviews mentioning unclean rooms. Thankfully we did not have that experience. We stayed in a 2Q suite and the kitchen, beds, bathroom and living room were all clean. Breakfast was a good variety of food. We had scrambled eggs, waffles, muffins, and make your own breakfast tacos Know that the images of an indoor pool on their website are fakes, even though they are labeled as coming from guests. The pool is outside and small. In room...

"Everything was great. Front desk staff were very friendly and helpful. Love the fact that you can bring your dog. Only complaints are that there are no ice machines and the water pressure in the shower is very low. Also, the hot and cold water appeared to have been connected backwards in the shower because if you barely turn it on it is scalding hot. To cool it down you have to turn all the way to the left. This is backwards from standard. Other than that we enjoyed our stay."

"everything was great"

"Appearance of room was ok but pulled the blankets back and it appeared that someone had been sleeping in the bed prior to my arrival. Called front desk was told by Crystal that the sheets were changed (NOT). Front desk said they don’t have anyone to come change the sheets but if I wanted to come downstairs and get a set of sheets & make up the bed myself, for which I did. There also was someone’s pubic hair on the mattress cover. I removed it and sprayed Lysol on the bed and around the room....