6/10 Normal
Vicky
Viaje en familia
31 de dic de 2025
Aspectos positivos: Servicios
Aspectos negativos: Limpieza y instalaciones y estado del alojamiento
Communication all the way up to check in and check out was great. However, upon arrival, other than what was on the beds in the two rooms, there were no extra bed sheets, blankets and pillowcases. Thank goodness we were able to notify the office just before closing (it was Christmas Eve). It would have been even worse, if we had not been able to get extra bedding (which should have been provided in the closets). But the management office was very accommodating and we were thankful they were helpful and efficient in resolving our issue.
Although the unit was pleasing to the eye when entering (cute and decorated nicely) the place was not very clean. Tried to use the vacuum in the closet and it made the dust even worse. Pulled out the air mattress in the closet and it was super dusty and dirty. Same with the pull out bed in the couch.
There were 5 elevators servicing 24 floors, we often had to wait for a free elevator. Sometimes there was a line of 10-12 people waiting for an elevator.
The grounds were nicely decorated since it was Christmas. Nearby shops were nice and it was great that the mall and downtown Waikīkī were both within walking distance.
If you’re looking for a so-so place that is budget friendly but near everything, this would be it. But, I will definitely opt for another hotel next time a go to Waikiki.
Vicky
Se alojó 5 noches en diciembre de 2025